Privacy Policy
Details marked [TO CONFIRM] are still being settled.
Effective date: [TO CONFIRM]
Who we are
Deenwalk is a Muslim prayer companion app. The planned publisher is PT Baskun Teknologi Perkasa. Its registration is still pending, so the publisher is [TO CONFIRM].
Contact address: [TO CONFIRM]
The short version
- Most of what you record stays on your phone.
- We do not show ads and we do not sell your data.
- You can delete your data from inside the app.
What stays on your phone
These are kept in a database on your phone and are excluded from automatic device backup:
- Income and zakat records.
- Excused-day records.
- Prayer records, sunnah prayers, Quran, dzikir and fasting records.
Income, zakat and excused-day records are never sent to our servers. They are never shared with mahram connections or communities, and they are never used for analytics.
Your individual records never leave your phone, apart from the summaries described under "What goes to our servers" and "What you choose to share" below. Signing in does not upload them or merge them with anything.
Settings on your phone
Your name, gender, buddy, app settings and the place used for prayer times are saved in the app's settings on your phone. The place is used on your phone to calculate prayer times and the qibla direction and is never sent to our servers. On iPhone, these settings can be included in your phone's own backup. The records listed above are not. Your sign-in details are kept in the iPhone Keychain or Android Keystore, on this device only, and are not included in backups.
What goes to our servers
You need an account only for mahram connections, communities, voice reminders and any paid features. Once you sign in, these are sent to our servers:
- Your account details, from Sign in with Apple, Google or email, and your password in protected form if you use email.
- Your name and your buddy's look, which people you connect with can see.
- Your gender, because communities are separated by gender and mahram connections depend on it. It can't be changed after you set it.
- Your invite code, your mahram connections and how you said you are related.
- Your communities, your role in them and whether you checked in today. Only the latest check-in is kept.
- A summary of your prayer consistency and streak as ranges, never exact counts. For men, it also includes today's status for each prayer. The app sends only what you have chosen to share, on a timer: about once an hour for men and once a week for women. If you share with nobody, it sends nothing.
- People you block and reports you make.
- Messages you write in mahram, community and private chats, with your name, your buddy's look and the time you sent them. The people in that chat can read them.
- Voice recordings you choose to save or send.
- If you subscribe, the signed purchase record from Apple for your account.
Checks that need no account
The app also asks our servers whether reviewed content has changed and which features are turned on. It does this with or without an account. These checks carry no account, no name and nothing you have recorded. They carry your phone type (iPhone or Android), the app version and the app's language, and like any connection they reach us from your IP address. What comes back is kept in the app's cache on your phone. It is excluded from backup and removed by Delete all data.
Moderation
Moderators can remove a message, warn an account or suspend it. A warning is kept with your account and holds a reason category. It doesn't say who reported you. A suspended account can't sign in, so its mahram, community and chat features stop. Your records on this phone stay and keep working.
Chat messages
Messages are removed from our servers 90 days after they were sent. A mahram or private chat is removed sooner, for both people, when it ends or when one of you blocks the other or deletes their account. Community messages stay for the other members until the 90 days pass, even if you leave, and yours are removed if you delete your account.
A moderator can also remove a single message. It is then gone from our servers and from the chat.
If you report a message, a copy goes to our moderators. It is removed when the report is closed, and after 90 days at the latest.
The app holds messages in memory only while a chat is open and does not save them on your phone. Message text never goes into the crash log. A message holds only what you write: nothing from your prayer records, excused days or zakat records is added to it.
This is planned for later versions and is not sent today:
- Push notification tokens, so we can reach your phone.
Voice recordings
The app uses your microphone only while you record a voice reminder, and it asks the first time you start one. Nothing is recorded or sent on its own. A recording goes to our servers only when you save or send it.
A recording you keep for yourself can be reached only by you. A recording you send to a mahram can be reached by you and that person, while you are connected. It holds only your voice, and nothing from your prayer records, excused days or zakat records is added to it.
So a reminder can play without internet, the recordings you own and receive are also kept on this phone, excluded from backup. The copy of a received recording is removed as soon as that recording is no longer available to you. All copies are removed when you sign out or use Delete all data.
Either of you can delete a shared recording, and it is then removed for both. It is also removed when the connection ends, when one of you blocks the other, or when one of you deletes their account. If the person who sent it is suspended, you can't reach it while the suspension lasts.
If you report a recording, moderators can listen to it. The file is kept for the report, and removed when the report closes, or after 90 days at the latest.
Purchases
Apple handles payment for subscriptions, and we never see your card. We receive Apple's signed record of the purchase: the product, its dates, whether it renews, and identifiers that tie it to your account. We use it to work out what your account has. A subscription keeps running until you cancel it with Apple, even if you delete your account.
What you choose to share
Sharing is off until you turn it on. You choose what is shared and with whom. Nothing about excused days is visible to a mahram connection or a community. Women's daily prayer status is never sent, and what others can see of a woman's progress changes at most once a week.
Nudges carry nothing about your prayers. For women, they stay off until you turn them on.
Where your data is kept
Our servers run on Tencent Cloud in Singapore, through SumoPod. Voice recordings and audio files are stored on Cloudflare R2. Push notifications are delivered through Apple and Google.
How long data stays on our servers after you delete it: [TO CONFIRM]
Crash reports and analytics
Crash reports are sent only if you allow it. Nothing is sent today. The app keeps a small crash log on your phone with the error type, stack trace, app version and time, never the error message. It is excluded from backup and removed by Delete all data.
Whether the app will collect usage statistics, and which ones: [TO CONFIRM]
We do not sell data and there are no ads.
Deleting your data
Everything on your phone can be deleted on the You tab, under Data and privacy:
- Delete all data removes your records, profile, settings and voice recordings from this phone, then restarts the app. This cannot be undone.
- Delete excused-day records removes only those records. It appears only on profiles where excused days apply.
While an account is suspended it can't sign in, so it can't be deleted from inside the app. How a suspended account is deleted: [TO CONFIRM]
When you have an account, you can also delete the account and its data on our servers from inside the app, on the You tab under Account. That also removes your voice files, including ones you sent to a mahram, and any recordings sent to you. Deleting does not cancel an Apple subscription, and the app tells you when it knows of one. Your records on this phone stay until you choose to delete them too. Delete all data also signs you out of this phone. If you used Sign in with Apple, we ask Apple to end that sign-in. If we can't, the app shows you how to do it in your Apple Account settings.
Your rights
The rights you have over your data depend on where you live. Which laws apply and how you can use those rights: [TO CONFIRM]
Children
Minimum age to use Deenwalk: [TO CONFIRM]
Changes to this policy
If this policy changes, the new version will appear in the app.